Category agency

The importance of customer service in the hospitality industry

The hospitality industry is all about delivering an outstanding experience to guests, and customer service plays a vital role in this goal. A hotel, restaurant, or any other hospitality establishment can differentiate itself from its competitors through excellent customer service,…

The role of social media in prompting hospitality services.

Social media has become an increasingly important tool for hospitality services providers, such as Kajo Groups, to reach potential guests and promote their services. In the fast-paced and highly competitive world of hospitality, using social media effectively can make all…