Category news

The importance of customer service in the hospitality industry

The hospitality industry is all about delivering an outstanding experience to guests, and customer service plays a vital role in this goal. A hotel, restaurant, or any other hospitality establishment can differentiate itself from its competitors through excellent customer service,…

The impact of technology on hospitality post covid 19

The COVID-19 pandemic has had a profound impact on virtually every industry, and the hospitality sector is no exception. With travel restrictions, mandatory quarantines, and concerns over personal safety, the hospitality industry has taken a major hit in recent months.…

The role training and development in hospitality industry.

As a hospitality services provider, Kajo Groups recognizes the importance of training and development in the success of the hospitality industry. We believe that investing in our employees is essential to providing exceptional service to our clients and customers. That…

The role of social media in prompting hospitality services.

Social media has become an increasingly important tool for hospitality services providers, such as Kajo Groups, to reach potential guests and promote their services. In the fast-paced and highly competitive world of hospitality, using social media effectively can make all…